Support

MyEmulex

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Speak with an Emulex Representative

 

Americas
info@remove-this.emulex.com
800-368-5393 or +1714-885-3450

EMEA
europe@remove-this.emulex.com
+44 1189-772929

Repair and Service

 

Americas
repair@remove-this.emulex.com
800-752-9068 or +1 714-885-3413
FAX: +1 714-885-3787

 

EMEA
services.europe@remove-this.emulex.com
+44 1189-772929

 

Technical Service

 

tech.support@remove-this.emulex.com
800-854-7112 or +1714-885-3402

Connect with Emulex

Emulex Product Licensing

Click here to obtain license keys, software downloads and documentation for Emulex licensed products.

Support for OEM Branded Products

OEMs support and qualify drivers and software for Emulex products they sell. Click here to obtain support for your OEM products.

Support for Emulex Branded Products

Access the Emulex team of connectivity experts to maximize your data center uptime and performance.

MyEmulex - Create a MyEmulex account and be able to log and monitor your own case in our tech support database:

  • Response (8am-5pm PST): Hear from an engineer within two hours and usually within minutes depending on work load.
  • Benefits: Be automatically notified when a change is made and see the case notes as we enter them.

E-Mail Support - Send an E-Mail to tech.support@emulex.com:

  • Response (8am-5pm PST): Hear from an engineer within two hours and usually within minutes depending on work load.
  • Benefits: Drop a quick E-Mail and continue to work as we look for a solution.

Phone Support - Call 1-800-854-7112, follow the voice prompts:

  • Response (8am-5pm PST): The next available engineer will assist you. If all engineers are busy with customers, you will be asked to leave a message. The next available engineer will return your call.
  • Response (5pm-8am PST): Leave a message for a call back and an engineer will be notified of your call.
  • Benefits: Emulex offers 24 hour, 7 days/week telephone support. Receive fast response any day of the week including weekends and holidays.

Emulex Downloads

Support Resources

Emulex SAN Switch EMEA Support
Service Contracts for 7000 and 9000 series switches, E-Mail Anacomp: tsgintl@anacomp.co.uk

Emulex Embedded Products
Contact your technical representative, if contact information is not known E-Mail tech.support@emulex.com